Position Information

Information Technology Specialist (DEU)
As Director of Collaboration and Web Services (CWS), the selectee will be responsible for directing the Development, Security, and Operations for Products and Services assigned to the CWS portfolio. This position is the Principal Advisor to the Chief Information Officer and serves as the Deputy CIO. The incumbent harnesses user-centered design (UCD) principles in all areas of responsibility.


  • Duties include but are not limited to the following:
  • Manages the policy development, planning, operation, and evaluation of information systems within the Office of Information Technology and Cybersecurity (OITC).
  • Provides technical and managerial leadership for effective recruitment, development, performance planning, evaluation and retention of the CWS Unit.
  • Measures software development and solution risks; presents recommendations and risks for adoption to the CIO.
  • Develops and maintain a portfolio of projects and products relevant to CRT?s IT business needs and mission requirements.
  • Reviews and interpret agency directives, memoranda, service-wide policy statements, and other written guidelines impacting IT Service Delivery.
Position: Information Technology Specialist (DEU)
Organization: Department of Justice
Location: Washington,  DC 
United States
Salary: $121,316 to $157,709
Posting Start Date: 7/24/2020
Date Posted: 7/24/2020

Conditions of Employment

  • Must be a U.S. Citizen.

  • Males born after 12-31-59 must be registered for Selective Service.

  • Must pass a pre-employement security investigation and drug screening.

  • May be required to successfully complete a one-year probationary period.

  • You must meet all qualifications by the closing date of this announcement.


MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience for the respective grade level(s) in which you are applying:


Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

(You must support this experience in your resume.)


In addition to meeting the Basic Requirement described above, you must have Specialized Experience described below.

Specialized Experience: You must have at least one year of specialized experience equivalent to the GS-13 level in the Federal service that included: 1) leading collaborations with IT personnel to establish priorities for IT investments; 2) recommending IT implementation approaches that contribute to the success of an organization; 3) managing concurrent IT projects risks; 4) fostering a collaborative culture for delivering secure and user-centric IT Services; and 5) advising upper management on a broad range of IT Service Management and Service Delivery topics. (Must be reflected in resume.)

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s)


This job does not have an education qualification requirement. 

Status: This listing expires on: 8/23/2020
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Organization Information
Department of Justice
Civil Rights Division
150 M Street NE
Washington,  DC 20001
United States
(816) 426-5706
Shearlene Fisher