Position Information

Information Technology Specialist

As Director of Collaboration and Web Services (CWS), the selectee will be responsible for directing the Development, Security, and Operations for Products and Services assigned to the CWS portfolio. This position is the Principal Advisor to the Chief Information Officer and serves as the Deputy CIO. The incumbent harnesses user-centered design (UCD) principles in all areas of responsibility.


  • Duties include but are not limited to the following:
    Manages the policy development, planning, operation, and evaluation of information systems within the Office of Information Technology and Cybersecurity (OITC).p
    rovides technical and managerial leadership for effective recruitment, development, performance planning, evaluation and retention of the CWS Unit.

  • Measures software development and solution risks; presents recommendations and risks for adoption to the CIO.

  • Develops and maintain a portfolio of projects and products relevant to CRT?s IT business needs and mission requirements.

  • Reviews and interpret agency directives, memoranda, service-wide policy statements, and other written guidelines impacting IT Service Delivery.

Position: Information Technology Specialist
Organization: Department of Justice
Location: Washington,  DC 
United States
Salary: $121,316 to $157,709
Posting Start Date: 7/23/2023
Date Posted: 7/23/2020

Conditions of Employment

  • Must be a U.S. Citizen.

  • Males born after 12-31-59 must be registered for Selective Service.

  • Must pass a pre-employement security investigation and drug screening.

  • May be required to successfully complete a one-year probationary period.

  • You must meet all qualifications by the closing date of this announcement.


TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS-14 level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted).

MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience for the respective grade level(s) in which you are applying:


Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

(You must support this experience in your resume.)


In addition to meeting the Basic Requirement described above, you must have Specialized Experience described below.

Specialized Experience: You must have at least one year of specialized experience equivalent to the GS-13 level in the Federal service that included: 1) leading collaborations with IT personnel to establish priorities for IT investments; 2) recommending IT implementation approaches that contribute to the success of an organization; 3) managing concurrent IT projects risks; 4) fostering a collaborative culture for delivering secure and user-centric IT Services; and 5) advising upper management on a broad range of IT Service Management and Service Delivery topics. (Must be reflected in resume.)

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s)

 To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume
2. A completed Assessment Questionnaire
3. SF-50:
Current and former Federal employees - Notification of Personnel Action (SF-50) showing proof of status. This must include the type of service (competitive or excepted), career status (career or career conditional), and highest grade and step held on a permanent basis, and the highest full performance level (FPL or highest promotion potential) of held position(s).
4. Performance Appraisal:
Current or Former Federal employees - If you are applying as a competitive merit promotion candidate you must submit a recent completed and signed annual performance appraisal. Applicants with current Federal status are required to submit their most recently completed annual performance appraisal (dated within the past 18 months) which identifies the employee's official rating of record, signed by the supervisor, or a statement advising why the performance appraisal is unavailable. A performance plan is not an acceptable substitute. If the applicant fails to provide a copy of the performance appraisal, or a statement advising why it is unavailable, the applicant will be removed from further consideration.
5. Other supporting documents:
- Veterans Preference Documentation, if applicable
- SF-50, Notification of Personnel Action (if applying as a status candidate with current or former Federal service)
- Certifications as required under the Qualifications section
- Any other supporting documentation required for verification as described in the announcement.

NOTE: For those applying under merit promotion procedures, you must provide a copy of your SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure, type of service (Competitive or Excepted) and career status (career or career-conditional). No award SF-50 will be accepted.

Veterans - If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please visit http://www.archives.gov/veterans/military-service-records/get-service-records.html For more information on Veteran Authorities, consult the Vet Guide at: http://www.opm.gov/employ/veterans/html/vetguide.asp

Note: Multiple selections may be made from this announcement. Salaries above are an approximation. Recruitment incentive may be authorized. 

You must submit a complete application package by 11:59 PM (EST) on the 07/30/2020.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire, which can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/10856069

  • Click the Submit My Answers button to submit your application package.

  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

  • To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.


Status: This listing expires on: 8/22/2020
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Organization Information
Department of Justice
Civil Rights Division
150 M Street NE
Washington,  DC 20001
United States
(816) 426-5706
Shearlene Fisher